Terms of Service

Important — what Greenlist is not: Greenlist identifies regulatory test paths, documentation gaps and formal evidence risks. We do not confirm conformity, we do not issue any declaration of conformity, we do not conclusively assess measurement or test results, and we provide no legal advice. Greenlist does not replace accredited testing, a notified body, a Responsible Person or qualified legal/regulatory advice. Responsibility for placing a product on the market remains entirely with the customer.

§ 3 · Conclusion of contract / waitlist

Joining the waitlist is non-binding and does not constitute a contract; it merely registers interest. A contract for paid services is concluded only when the customer places a specific order (e.g. a check or subscription) and we confirm it or begin performance. Presentations of services on the website are an invitation to submit an offer, not a binding offer.

§ 4 · Prices & payment

The prices applicable at the time of the order apply, plus any statutory VAT. Single checks are payable in advance; subscriptions are billed for the agreed period (e.g. monthly or annually) in advance. Payment is due on invoice unless otherwise agreed. In the event of default, the statutory provisions for business transactions apply.

§ 5 · Customer obligations (data quality)

The quality of Greenlist's output depends directly on the accuracy and completeness of the product data provided. The customer is responsible for entering correct, complete and up-to-date product information and supplier evidence. We may rely on the data provided and are not obliged to verify its accuracy. Knowingly incorrect input invalidates the result.

§ 6 · Rights of use & intellectual property

For the term of the contract, the customer receives a non-exclusive, non-transferable right to use the service and the reports generated for their own business purposes. All rights to the software, the user interface and in particular the curated, versioned norms and regime database remain with the Provider. Reports may not be resold or made available to third parties as a standalone product.

§ 7 · Availability

We endeavour to keep the service available with high reliability but do not warrant uninterrupted or error-free availability. Maintenance windows, force majeure and disruptions outside our control (e.g. at upstream providers) are excluded from any availability expectation. The regulatory database is curated with care but may not be complete or current at all times.

§ 8 · Warranty & limitation of liability

Greenlist provides decision-support information, not a guarantee of marketability or conformity. We do not warrant that a product assessed as having "no obvious blocker" is actually compliant or sellable, nor that all relevant requirements have been captured.

We are liable without limitation for intent and gross negligence, and for damages arising from injury to life, body or health. In the case of slight negligence, we are liable only for breach of a material contractual obligation (cardinal obligation), and then only limited to the foreseeable damage typical for this type of contract. Any further liability for slight negligence is excluded.

In particular, we are not liable for fines, marketplace delistings, sales losses, recalls, market-surveillance measures or third-party claims that result from the customer's decision to place a product on the market, from incorrect or incomplete input data, or from regulatory developments. The mandatory provisions of the German Product Liability Act (ProdHaftG) remain unaffected.

§ 9 · Term & termination

Single checks are one-off services. Subscriptions run for the agreed term and may be terminated in accordance with the agreed notice period; absent a specific agreement, a subscription may be terminated at the end of the respective billing period. The right to extraordinary termination for good cause remains unaffected. Terminations must be in text form (e.g. email).

§ 10 · Data protection

We process personal data in accordance with our Privacy Policy. Where we process personal data on behalf of the customer, the parties will conclude a data processing agreement in accordance with Art. 28 GDPR.

§ 11 · Confidentiality

The parties will treat as confidential any non-public information disclosed in connection with the contract and use it only for the purpose of performing the contract. The product data entered by the customer will not be passed on to third parties except to the processors required to provide the service.

§ 12 · Changes to these Terms

We may amend these Terms with effect for the future where necessary for valid reasons (e.g. changes in the law or the scope of services). We will notify the customer of changes in text form. If the customer does not object within a reasonable period, the changes are deemed accepted; we will point this out separately in the notification.

§ 13 · Final provisions

These Terms and the contractual relationship are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes with merchants is Larnaca (Cyprus), to the extent legally permissible. Should individual provisions be or become invalid, the validity of the remaining provisions remains unaffected; the invalid provision shall be replaced by a provision that comes closest to its economic purpose.